CRM Software - Membership Organisations

The lifeblood of a membership organisation is the quality, accessibility and usability of the information in its client database. With our CRM software solution, Captavia, any Chamber or membership organisation can make use of the full potential of the information it holds and ensure that the client base is effectively targeted informed and ultimately benefits from tailored services that can be offered.

Captavia recognises that marketing functionality is as critical as membership management in ensuring a vibrant customer base. Captavia automates much of the membership management process allowing your staff to focus on providing the benefits of your organisations’ services. In addition, the Captavia marketing module allows the creation of targeted offers and then monitors closely their cost and effectiveness in generating new memberships or product take-up. A seamlessly integrated event management module provides full support for the demands of membership organisations.

Captavia functionality has been constructed inside a robust CRM framework, which will ensure that your future CRM needs are supported as your business and markets develop.

The TCO (Total Cost of Ownership) of Captavia is deliberately designed to be low – there are no expensive modular add-on costs. All membership, marketing and sales order processing modules are included in the core product thus ensuring that your ROI (Return on Investment) can be measured across all aspects of your business – not just membership management.