CRM Software Solutions

Inisoft is the recognised leader in the provision and deployment of CRM systems to assist business support and skills development activities. Captavia is the preferred choice of business support organisations throughout England and Wales. The Business Link (BLO) and Learning and Skills Councils (LSCs) movements within England, dedicated to business and workforce development extensively utilise our Captavia CRM product to capture, monitor and assess the marketing, sale and delivery of business support products and skills development services.

In Wales, the National Assembly for Wales (NAfW) recently absorbed the responsibilities and activities of the Welsh Development Agency (WDA) and Enterprise and Learning Wales (ELWa).  These activities are supported by Captavia as a core CRM system which addresses not only the NAfW needs but those of its programme suppliers and partner organisations delivering their business support services. Using a web based framework Captavia ensures that business support programmes are recorded, measured and assessed in a consistent, cost and time effective manner previously unheralded in the government business support arena.

Captavia is a comprehensive CRM solution that provides in-depth support for key areas of business activities such as information provision, marketing, sales delivery management and performance measurement. Uniquely, this CRM offering is provided in a support framework biased towards the need of business support organisations. Our powerful business rules engine that encompasses comprehensive workflow capabilites, allied to telephony integration, data transfer capabilities and Microsoft Office integration ensure that your time is spent in front of the client not in front of your computer.