Relatis, Business Process management Relatis, Business Process management

Application Management System
CAMS - University & College
Application Management System

Captavia Application Management System (CAMS) is Inisoft's online course application management system, created to meet the needs of UK colleges.

CAMS provides a rapidly configurable, workflow backed solution for the delivery of online application forms for courses and student funding. In addition to standard college forms, the CAMS framework can also address any type of online application requirement including those outside the education market.

Benefits

  • Step-by-step forms reduce student application errors
  • Reduction in repeat applications
  • Less administration and form processing
  • Reduced data entry activity
  • Reduction in paper based forms
  • Faster application processing
  • Greater efficiency in use of valuable college resources

CAMS forms are designed to guide the applicant through the process in a clear and logical manner, grouping questions of a similar nature together and prompting the applicant when additional information is required. The answers to each question are validated before the application is submitted, thereby significantly reducing application errors and the processing time.

Product features

  • College branded application forms
  • Streamlined application process
  • Automatic workflow and task creation
  • Integration with master student record system
  • Integration with Inisoft's funding management system, TeQuios®
  • Online tracking of application status
  • Online help
  • Online messaging
  • The ability to track and report on application conversion rates

Training and after-sales support

All customers who purchase one of our solutions have access to our Professional Services Team. This team will work with you to install the software on your site, configure the applications onto your network and train key staff how to get the best from the solution.

After implementation, customers are also offered a support and maintenance contract which is provided on a 12 monthly renewal basis. This contract provides:

  • service desk support with any technical and operational issues
  • free access to software updates and upgrades
  • a dedicated Account Manager who will maintain regular contact to ensure complete satisfaction with our products and services


Inisoft
CRM Software - Customer Service Solutions
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